ATLANTA, GA, August 14, 2024 — Lexicon Tech Solutions, a national leader in device repair and management solutions for K-12 districts, today announced the appointment of Felicia Zorn as Vice President of Customer Success. This strategic hire underscores Lexicon’s commitment to delivering high-quality, customer-centric support in the education technology sector.
Felicia Zorn brings nearly a decade of experience leading customer success teams in the ed-tech industry. Her background as a former teacher provides her with unique insights into the challenges and needs of the districts Lexicon serves.
“Felicia’s appointment marks a significant step in our mission to consistently deliver high-impact solutions to our customers,” said Josh King, CEO of Lexicon Tech Solutions. “Her blend of classroom experience and ed-tech expertise positions her as a powerful advocate for our clients.”
In her role, Zorn will focus on enhancing customer experience, identifying key priorities, and ensuring Lexicon’s solutions continue to meet the evolving needs of K-12 districts. She will be reaching out to customers in the coming weeks to introduce herself and understand their specific requirements.
“I’m excited to join Lexicon and contribute to its 25-year legacy of keeping technology in the hands of students and teachers,” said Zorn. “I look forward to working closely with our clients to ensure they receive the highest level of service and support.”
Lexicon Tech Solutions, known for its AlwaysLearning™ Accidental Damage Protection (ADP) and device management solution, has been serving the K-12 education sector for a quarter-century. The addition of Zorn to the leadership team reinforces the company’s dedication to innovation and customer satisfaction in educational technology services.
About LEXICON TECH SOLUTIONS
For 25 years, Lexicon Tech Solutions has been a national leader in device repair, providing innovative solutions to keep working technology in the hands of students and teachers. Through its AlwaysLearning™ program, Lexicon offers Accidental Damage Protection (ADP) and comprehensive device management solutions for K-12 districts nationwide. Visit www.lexicontech.com to learn more.
Lexicon Tech Solutions Press Contact:
Dena Harris | dharris@lexicontech.com | 1-336-337-9608
SOURCE Lexicon Technologies
CONTACT LEXICON
