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Lexicon Tech Solutions 25+ Years Logo

Certified Excellence

We've led the repair industry for 25+ years in quality processes and repairs.

5 reasons industry certification matters

Consistent operational procedures

ensures devices are fixed the first time, eliminating the need for repeat repairs.

Global quality standards

holds our team accountable for delivering superior service, every time.

Quality management systems

amass customer needs/expectations to deliver superior customer satisfaction.

DEMONSTRATED COMMITMENT

to continuous improvement & best practices maximizes ROI for your dollars.

Authorized Service Provider (ASP)

for Acer, ASUS, Dell, HP, and Lenovo means we’re trusted by the industry’s top OEMs.

certifications

NQA ISO:9001 2015 Quality Management Certification Logo
NQA ESD S20.20 Control Program Certification Logo
ISO 27001 Information Security Management Certified by NQA logo

authorized service provider

Acer
HP Logo
Lenovo Logo
Dell Logo
Asus
The master checks a broken laptop with a multimeter.

advanced repair capabilities

Setting the Standard for K12 Tech Repairs

  • ISO 9001:2015 Certified 75,000 sf Repair Factory
  • Moisture Sensitive Devices (MSD) JEDEC STD-033C Certified
  • Electrostatic Discharge (ESDS20.20) Certified
  • Responsible Recycling Through ISO 14001 Certified Disposal Partner
  • A+ Certified Technician Team Leads

certified technicians

EXPERT REPAIR

  • We’re driven by procedural standards with a total of 14 individual certifications held by our technicians and engineers.
  • Over 100 Hours Supervised Training Per Technician
  • Device Specific Certification
  • 3 Months of QA Department Reviews After Certification

damage prevention

extend the life of your devices

  • We are committed to extending the life of your devices and your investment.
  • ELECTROSTATIC DISCHARGE REDUCES DEVICE LIFE BY 8-33%
  • Our technicians can’t login without specialized smocks with ESD grounding.
Man taking cover off laptop to fix a broken part

recycling

Responsible protocols

  • When devices are damaged beyond repair, we insure user safety and data protection with responsible recycling and destruction protocols.
  • Department of Defense (DOD) data wipes for Microsoft/Apple or PowerWash for Chromebooks
  • ISO 14001 Certified Recycling Partner

students break devices. we fix them.