OEM AUTHORIZED SERVICE PROVIDER (ASP)
Lexicon specializes in K-12 repair and maintenance solutions and is an authorized service provider for all major OEMs.
LEXICON IS AN AUTHORIZED SERVICE PROVIDER FOR:
Trusted warranty repair services for K-12 Districts
chromebooks, laptops, tablets, & Macbooks®
factory warranties
A+ certified technicians, mainboard repairs, fast turn times, 99%+ first-time repair rate, plus fully managed deployments
certified excellence
Lexicon sets the standard with our industry-leading facility and technician certifications.
COMPONENT LEVEL REPAIRS
DEDICATED CUSTOMER SUCCESS MANAGER
FULL TERM OEM WARRANTY COVERAGE
LET US HANDLE THE BUSY WORK
REPORTED & UNREPORTED ISSUES FIXED
QUALITY ASSURANCE
factory warranties
we perform all repairs
component level repairs
we fix devices other vendors have to replace
The ability to perform mainboard repairs enables Lexicon to accelerate turnaround times by fixing common sources of damage (ex: USB-C port damage) in-house, so that devices stay in students’ hands for rapid return to learning.
We’re also equipped to pinpoint manufacturer defects, thereby holding OEMs accountable for any design flaws or part failures.
industry certifications
setting the standard for excellence
Lexicon is ISO 9001:2015 Certified by NQA, and follows MSD JEDEC STD-033C. We are also ESD (Electrostatic Discharge) certified to further extend the life of your student’s device. *ESD Association studies show that failure to use ESD management decreases device life by 8-33%.
Conyers and Orlando repair facilities are 9001:2015 Certified by NQA. ISO 27001 Certification In Progress – Phase 1 Complete
certified technicians
we invest in our technicians
Our team of technicians hold 14 certifications including IPC 7711/7721 Repair and Rework Certified. Lead technicians are CompTia A+ Certified. All repair technicians receive 100+ hours of training.
