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Lexicon Tech Solutions 25+ Years Logo

OEM AUTHORIZED SERVICE PROVIDER (ASP)

Lexicon specializes in K-12 repair and maintenance solutions and is an authorized service provider for all major OEMs.

OEMS We Work With:

Acer
HP Logo
Lenovo Logo
Dell Logo
Asus

*Apple Repairs Available

Trusted warranty repair services for K-12 Districts

chromebooks, macbooks, laptops, and tablets

Classroom with computers for IT lesson

factory warranties

we perform all repairs

If your district has existing ADP plans with any OEM manufacturers, Lexicon can perform repairs under the OEM contract on your district’s behalf. We handle all warranty submissions and paperwork.
The master checks a broken laptop with a multimeter.

component level repairs

we fix devices other vendors have to replace

Micro-level, component-level repairs to ensure devices can be repaired and avoid being classified as Beyond Economical Repair (BER). Identifies manufacturer defects for holding OEMs accountable for design flaws/part failure.

industry certifications

setting the standard for excellence

Lexicon is ISO 9001:2015 Certified by NQA, and follows MSD JEDEC STD-033C. We are also ESD (Electrostatic Discharge) certified to further extend the life of your student’s device. *ESD Association studies show that failure to use ESD management decreases device life by 8-33%.

NQA ISO:9001 2015 Quality Management Certification Logo
NQA ESD S20.20 Control Program Certification Logo
ISO 27001 Information Security Management Certified by NQA logo

*ISO 27001 Certification In Progress – Phase 1 Complete

The master checks a broken laptop with a multimeter.

certified technicians

we invest in our technicians

Our team of technicians hold 14 certifications including IPC 7711/7721 Repair and Rework Certified. Lead technicians are A+ certified on the devices they repair/inspect. All repair technicians receive 100+ hours of training.

* Lexicon is an active member of both the IPC and SMTA Surface Mount Technology Association.

Lexicon warranty

we stand behind our work

Our repaired technology is warrantied against failure of materials or workmanship for 60 days.

experience warranty repair satisfaction