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Lexicon Tech Solutions 25+ Years Logo

about lexicon tech solutions

We believe technology can empower students and educators to shape the brightest generation of minds in history.

HISTORY

25+ YEARS OF ADP & DEVICE REPAIR EXPERTISE

Lexicon Tech Solutions was founded in 1998 to provide high-quality, fast-turn, affordable repair services to large-scale users of electronic devices. We built our reputation for technical skill and customer service by establishing repair partnerships with business and government customers including Amazon, Southwest Airlines, Staples, Tractor Supply, Trader Joe’s, and the U.S. Postal Service. Lexicon entered the K-12 market in 2014 after helping a local Atlanta-area district with device repair. Seeing the difference our repair services made in the lives of students, we shifted our focus to serving K-12 districts. We now proudly serve districts of all sizes, nationwide. 

Lexicon developed the AlwaysLearning™ device management program to ensure that students and teachers maintain uninterrupted access to learning materials and instructional environments–even when inevitable technology failures occur. We keep it simple: You hand us your broken devices. We bring those devices back ready for learning. 

We value relationships over contracts and mission over formalities. If Lexicon can help you solve an unexpected issue, or adjust our services to accommodate changes in your needs, we’re just a phone call away.

“We exist to deliver the highest quality, most responsive, and most trusted repair service available.”
– Josh King, CEO

LEXICON: IN ONE WORD

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VISION

Empower the best possible future through uninterrupted access to working technology

Teenager African American Female Student studying and working at laptop

MISSION

Deliver the highest quality, most responsive, and most trusted repair service available

values

the foundation of our reputation

EVERYONE LEADS

Every team member, regardless of position, leads in alignment with our mission by anticipating problems, asking questions, providing insights, and creating solutions that drive us forward.

TAKE OWNERSHIP

We each take ownership of all mistakes and problems hindering our mission. We work to develop solutions rather than excuses, and gain trust rather than cast blame.

TEAM MENTALITY

We build relationships by asking questions, listening, and
giving respect to others.

SIMPLE, NOT EASY

Be clear, concise, and simple in your communication,
planning, and execution. Simplicity demands effort,
but creates clarity.

QUALITY IN EVERYTHING

The quality of our team members, processes, information, communication, and work is what sets us apart. Our team members earn our reputation every day.

LEADERSHIP TEAM

Josh King, CEO

CEO

David Word, COO

COO

Ed Campbell, VP Sales

VP, Sales

Jenny Taylor Headshot

VP, Channel Development

Dena Harris headshot

VP, Marketing

Lori Giacomelli, VP Finance

VP, Finance

Sarah Norton, HR Director

HR Director

Lexicon Locations Map

repair facility

locations

Our repair facilities are set up to serve area K-12 districts with weekly device pick-up and delivery, certified OEM technicians, custom deployments, and repairs for all makes and models of student/teacher devices. 

ATLANTA, GEORGIA
HQ & MAIN REPAIR FACILITY

700 Sigman Road, #110
Conyers, GA 300

ORLANDO, FLORIDA
SATELLITE REPAIR FACILITY

937 S. Semoran Blvd, Suite 300
Winter Park, FL 32792 

CHICAGO, ILLINOIS
SATELLITE REPAIR FACILITY

1441 Touhy Ave.
Elk Grove Village, IL 60007

Lexicon Employees

careers

looking for a job where you can make a difference?

Be part of the team that’s keeping learning technology in the hands of students across the nation.

connect with us

GENERAL INQUIRIES
info@lexicontech.com
770-602-1858

SALES 
alwayslearning@lexiconk12.com
813-777-0424

CUSTOMER SUPPORT
customersupport@lexicontech.com
678-750-0295

MEDIA
dharris@lexicontech.com
336-337-9608

students break devices. we fix them.