LEXICON TECH SOLUTIONS U.S.-BASED SUPPORT
You need a company that picks up the phone when you call–the first time. That’s Lexicon.
Whether from schools or the enterprise businesses we support, we are repeatedly asked if all work is performed by Lexicon employees here in the U.S. The answer is an emphatic yes. Our team is 100% U.S. based and we’re quick to respond to any question or issue.
NOTHING IS OUTSOURCED
Everything we do is handled in-house at our modern 50,000 sq. ft. facility located just outside of Atlanta.
No bureaucracy here! You’ll find consistency in the team members responding when you call or email, helping us get to know you and your company.
FASTER TURN TIME
We’re here, but our relationships with OEMs all over the world allow us to buy in bulk and ensure we always have on-hand the repair and replacement parts you need. This reduces repair time and puts devices back in your employee’s and student’s hands asap.
NIMBLE & RESPONSIVE
Customer service is at the heart of what we do. From technicians to QA to management, we make efforts to employ people with “can-do” and “customer-first” attitudes.
There are any number of service repair providers available to you. It’s our job to provide service at a level that it makes it impossible for you to go elsewhere.
Service excellence is why we oversee a stateside operation. If at any time we are not meeting your expectations, contact David Word, VP Operations, at firstname.lastname@example.org or 678-750-0261.