“If we didn’t have Lexicon, we’d probably have to hire at least a dozen additional people.” – Femi Aina, Director of IT for Atlanta Public Schools.
As a leading expert in Chromebook maintenance and repair, our team at Lexicon Tech Solutions has worked extensively with school districts to optimize their educational technology. We understand the importance of keeping school Chromebooks running smoothly to enhance the learning experience for students and educators alike.
In this blog post, we’ll provide IT teams with a step-by-step process of factory resetting school Chromebooks.
Factory resetting a school Chromebook should be considered by IT teams in the following situations:
Before proceeding with a factory reset on school Chromebooks, there are a few important preparations to make. By following these steps, you can ensure a smooth reset process and minimize the chances of data loss. Here’s what to do:
Now that you have made the necessary preparations, it’s time to dive into the step-by-step process of performing a factory reset on your school Chromebook. Depending on your device and situation, there are different methods you can use. Let’s explore each one:
a. Click on the system tray in the bottom-right corner of the screen.
b. Locate and click on the gear-shaped “Settings” icon.
c. In the Settings menu, scroll down and click on “Advanced.”
d. Under the “Reset Settings” section, click on “Powerwash.”
e. A confirmation message will appear; click on “Restart” to initiate the factory reset.
a. Turn off your Chromebook completely.
b. Press and hold the “Esc” and “Refresh” keys simultaneously.
c. While still holding those keys, press the power button to turn on the Chromebook.
d. When the “Chrome OS is missing or damaged” screen appears, release the keys.
e. Press “Ctrl + D” to enter Developer Mode.
f. Follow the prompts to enable Developer Mode, which may involve multiple restarts.
g. Once in Developer Mode, press “Ctrl + D” again to bypass the Chrome OS verification.
h. Your Chromebook will now reset to factory settings automatically.
a. Power off your Chromebook.
b. Insert a recovery USB stick into one of the USB ports.
c. Press and hold the “Esc” and “Refresh” keys simultaneously.
d. With those keys held down, press the power button to turn on the Chromebook.
e. Release the keys once the “Chrome OS is missing or damaged” screen appears.
f. Follow the prompts to enter Recovery Mode.
g. Select your preferred language and ensure the correct Wi-Fi network is selected.
h. In the recovery menu, select “Powerwash” or “Factory Reset” to initiate the process.
i. Your Chromebook will reset to factory settings using the recovery USB stick.
Remember, whichever method you choose, it’s essential to follow the correct sequence of button presses and on-screen instructions. Be patient, as the factory reset process may take some time. Once the reset is complete, your Chromebook will reboot, and you can proceed with the setup process.
After successfully factory resetting a school Chromebook, IT teams should follow these steps:
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