Lexicon’s Insurance-backed ADP Device Management Solution for K-12 Schools

FULLY MANAGED DEPLOYMENT
COMPONENT LEVEL REPAIRS
SPARE POOL MANAGEMENT
INSURANCE-BACKED ADP

DEVICES ALWAYS WORKING.
STUDENTS ALWAYS LEARNING.

HERE’S HOW WE MAKE THAT HAPPEN:

5

minutes total time to return to learning

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Student turns in damaged device.

Staff scans in broken device and scans out spare pool device.

Student receives spare pool device and returns to learning.

Broken device is picked up, repaired, and returned.

HOW WE HELP SCHOOLS

Student device repair

Fully Managed Deployment

We customize our deployment services to meet the needs of your K-12 education school district, including repackaging to save space and waste, performance testing, and distributing devices down to the student level.

  • Shipping & Receiving
  • Unboxing & Kitting
  • Friendly Packaging & Recycling
  • Device Imaging
  • Performance Testing
  • Asset Data Capture & Tagging
  • Customized Distribution
  • Inventory Management Tools
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Advanced repairs for student devices

Component Level Repairs

The day your contract is signed, we bulk order parts for all your educational institution devices. This allows us to bypass repair delays and ensure the fastest turnaround time possible. We perform a full diagnostic on every device to identify both reported and unreported issues. Specializing in microelectronics component (mainboard) repair, device testing, and quality checks to ensure full functionality, we eliminate the need for repeat returns by integrating preventive maintenance strategies into our maintenance workflow. This proactive approach helps in significantly reducing repair costs over time. Lexicon is ISO 9001:2015, and follows MSD JEDEC STD-033C. We are also ESD (Electrostatic Discharge) certified to further extend the life of your devices.

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Spare pool optimization and management

Spare Pool Management

Lexicon’s spare pool services ensure your school systems stand ready to replace broken devices with working spare devices at a moment’s notice. More than that, our monitoring services help ensure all your schools have an adequate supply of spare devices on hand, upholding your one-to-one device program. The pool management system is a powerful tool for tracking the physical inventory of spare devices at your school.

All your staff members have to do is scan or enter the damaged device into RepairEngine® and scan or enter the spare pool device being given to the student and send them back to class. We’ll do the rest.

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Unlimited Accident Damage Protection

Insurance-backed ADP

We provide districts with the strongest available risk management through our partnership with an AM Best A rated insurance underwriter that stands behind our AlwaysLearning contracts. All devices are eligible for coverage, including new, existing, and devices not in good working order. If the device is still covered under manufacturer warranty, we’ll submit the claim. If not, you have full coverage under our ADP plan. Either way, your staff won’t spend time tracking down coverage issues. All that’s required is that you enter the damaged device into RepairEngine®. We’ll take it from there.

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Lexicon delivery truck icon for K12 student device delivery

Logistics

Regardless of your location or whether you are part of an independent school district, public school district, or private school, we will establish a weekly pickup and drop-off schedule for your repairs, with the flexibility to accommodate increased activity during peak periods of ADP usage.

AlwaysLearning™ Local

For districts local to Lexicon or to a Lexicon Satellite Repair Facility, an employed driver will be assigned for pick-ups and drop-offs.

AlwaysLearning™ Extended

For districts outside of Lexicon’s drive radius and/or districts with less than 10,000 student devices, Lexicon has teamed up with UPS to offer premiere delivery service direct to your door. We’ll coordinate with your team for day/time pick-up and drop-offs at centralized locations, and supply you with Lexicon’s custom-designed 5, 10, or 15-slot boxes. As you accumulate devices in need of repair, simply load them into the box. UPS will pick up the box and return repaired devices on your scheduled day. We guarantee worry-free shipping as each box comes with the return label already applied.

On Demand Repair Facilities

For large districts or areas with multiple clients, Lexicon will open and operate on demand “pop-up” repair facilities. 

  • Weekly device pick-up and delivery 
  • Fully staffed / Certified technicians 
  • 10 Business Day + Shipping Turn Times

 

MEET OUR DRIVERS


Lexicon K12 drivers and vans

We are committed to our environment and serving your specific needs with flexibility.

Recycling icon

Recycling

We are committed to responsible recycling of all electronics, batteries, plastics, PCB boards, glass, and meta. Lexicon uses an R2v3, ISO 45001, and ISO ISO 14001 certified disposal company.

Discover best-in-class solutions for your district.

Lexicon guarantees hassle-free student device management, repair and maintenance solutions. Our technicians can help extend the life of your student devices for greater ROI.

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