“We were looking for a company that would provide full end-to-end service for not just the deployment of the devices but also for the servicing, the turnaround, the summer maintenance, and all the associated warranty. Through the AlwaysLearning program, Lexicon deployed approximately 51,000 devices with management and maintenance services for 40,000 student devices. If we didn’t have Lexicon, we’d probably go out and hire at least a dozen additional people.
I’ve often told a lot of my colleagues, don’t do it on your own. Get a partner if you can. The strongest partnerships I have are with vendor partners where I feel like I’m the only customer. Every time I’ve had either questions, concerns, or anything and I’ve raised it up to the Lexicon team, my issues have been addressed very promptly. I’m satisfied.”