Certified Excellence
We've led the repair industry for 25+ years in quality processes and repairs.
5 reasons industry certification matters
Consistent operational procedures
ensures devices are fixed the first time, eliminating the need for repeat repairs.
Global quality standards
holds our team accountable for delivering superior service, every time.
Quality management systems
amass customer needs/expectations to deliver superior customer satisfaction.
DEMONSTRATED COMMITMENT
to continuous improvement & best practices maximizes ROI for your dollars.
Authorized Service Provider (ASP)
for Acer, ASUS, Dell, HP, Lenovo, Safeware, and Worth Avenue Group.
certifications
Conyers and Orlando repair facilities are 9001:2015 Certified by NQA. ISO 27001 Certification In Progress – Phase 1 Complete
AUTHORIZED SERVICE PROVIDER FOR:
*Apple Repairs Available
advanced repair capabilities
Setting the Standard for K12 Tech Repairs
- ISO 9001:2015 NQA Certified 75,000 SF Repair Factory (Conyers)
- ISO 9001:2015 NQA Certified Repair Factory (Orlando)
- Moisture Sensitive Devices (MSD) JEDEC STD-033C Certified
- Electrostatic Discharge (ESDS20.20) Certified
- Responsible Recycling Through ISO 14001 NQA Certified Disposal Partner
- A+ Certified Technician Team Leads
certified technicians
EXPERT REPAIR
- We’re driven by procedural standards with a total of 14 individual certifications held by our technicians and engineers.
- Over 100 Hours Supervised Training Per Technician
- Device Specific Training By Technicians
- 3 Months of QA Department Reviews After Certification
damage prevention
extend the life of your devices
- We are committed to extending the life of your devices and your investment.
- ELECTROSTATIC DISCHARGE REDUCES DEVICE LIFE BY 8-33%
- Our technicians can’t login without specialized smocks with ESD grounding.
recycling
Responsible protocols
- When devices are damaged beyond repair, we insure user safety and data protection with responsible recycling and destruction protocols.
- Department of Defense (DOD) data wipes for Microsoft/Apple or PowerWash for Chromebooks
- ISO 14001 NQA Certified Recycling Partner