certified excellence
Lexicon Tech Solutions has led the repair industry for 25+ years in quality processes and repairs.
5 reasons industry certification matters
Consistent operational procedures
ensures devices are fixed the first time, eliminating the need for repeat repairs.
Global quality standards
holds our team accountable for delivering superior service, every time.
Quality management systems
amass customer needs/expectations to deliver superior customer satisfaction.
DEMONSTRATED COMMITMENT
to continuous improvement & best practices maximizes ROI for your dollars.
Authorized Service Provider (ASP)
for Acer, ASUS, Dell, HP, and Lenovo means we’re trusted by the industry’s top OEMs.
certifications
In Progress – Phase 1 Complete
authorized service provider
Setting the Standard for K12 Tech Repairs
- ISO 9001:2015 Certified 75,000 sf Repair Factory
- Moisture Sensitive Devices (MSD) JEDEC STD-033C Certified
- Electrostatic Discharge (ESDS20.20) Certified
- Responsible Recycling Through ISO 14001 Certified Disposal Partner
- A+ Certified Technician Team Leads
Certified Expert Technicians
- We’re driven by procedural standards with a total of 14 individual certifications held by our technicians and engineers.
- Over 100 Hours Supervised Training Per Technician
- Device Specific Certification
- 3 Months of QA Department Reviews After Certification
damage prevention
- We are committed to extending the life of your devices and your investment.
- ELECTROSTATIC DISCHARGE REDUCES DEVICE LIFE BY 8-33%
- Our technicians can’t login without specialized smocks with ESD grounding.
Responsible Recycling
- When devices are damaged beyond repair, we insure user safety and data protection with responsible recycling and destruction protocols.
- Department of Defense (DOD) data wipes for Microsoft/Apple or PowerWash for Chromebooks
- ISO 14001 Certified Recycling Partner