experience the lexicon difference
Rapid Turn Times, Quality Repairs, and In-Depth Fleet Performance Analytics: Lexicon Sets the Standard for Device Management
safeguard your investment with
insurance-backed adp
comprehensive protection
A+ certified technicians, mainboard repairs, fast turn times, 99%+ first-time repair rate, plus fully managed deployments
future-proof insurance
Rest easy knowing your district is protected against any interruption in service.
am best a rated global insurer
Lexicon’s AlwaysLearning™ ADP offering is backed by a leading global insurance organization.
risk mitigation
ADP protects your devices. Insurance protects your ADP investment.
CERTIFICATIONS
setting the standard for K-12 Tech repairs
- ISO 9001:2015 Certified by NQA 75,000 SF Repair Factories (Conyers/Orlando)
- Moisture Sensitive Devices (MSD) JEDEC STD-033C
- Electrostatic Discharge (ESD S20.20) Certified by NQA
- ISO 14001 Certified by NQA Disposal Partner (Recycling)
- 14 Individual Certifications Held by Our Technicians and Engineers
- A+ Certified Tech Leads for Quality Assurance
Conyers and Orlando repair facilities are 9001:2015 Certified by NQA. ISO 27001 Certification In Progress – Phase 1 Complete
global supply chain TEAM
shorter lead times
- Global OEM parts sourcing from the same manufacturers that supply Acer, ASUS, Dell, HP, and Lenovo
- Bulk purchasing from the start of your contract prevents delays in repairs with 3-6 months inventory
- Focused on finding parts aligned to our customers’ specific device base and preferences
- Leverage expert knowledge of industry breakage standards for maintaining a parts inventory to target fast turn times
real-time analytics
reduce repairs with Fleet insights
- Anticipate parts problems
- Track failure rates by part type, device, school, and grade levels
- Keep Spare Pool to <5% of total device population
- Eliminate guesswork and budget surprises
- Actionable insights to improve user (student) habits
- Optimize device management
advanced repair capabilities
we repair what others replace
- Microelectronics Repair BGA machine, X-ray inspected welds
- Component level repairs save time and money by reducing full replacements
- Bundled flat-rate repairs available for self-repair districts
- 99%+ First-time success rate eliminates the need for repeat repairs
RepairEngine®
CLOUD-BASED TROUBLE TICKETING SYSTEM
- Initiate and track repairs
- API Integrations with preferred ticketing systems
- Real-time view of device pool
- Role-based access
- Ease of use