Device Repair in Under 10 Days

Devices Always Working. Students AlwaysLearning®. Guaranteed.

Schools are experiencing long lead times (many months in some cases) for Chromebook and laptop repairs.

Lexicon’s typical turn time for device repair (all makes/models) is 5.5 business days.

 

Here’s how we do it:

Bulk Parts Ordering

We eliminate the risk of parts not being available by bulk ordering and storing parts in our 75,000 s.f. Atlanta repair facility. Simply put, parts delay is never an issue.

Advanced Repair Capabilities

Specialized microelectronics component-repair, device testing, full diagnostics, and quality checks for full functionality eliminate the need for repeat returns.

ISO 9001:2015 Certified

We are driven by procedural standards with a 99.97% first-time fix rate and 14 individual certifications held by our technicians and engineers.

How to work with us

You can work with us directly, through any of our vendor partners (CDW, Dell, Prosys), your district’s approved device vendor, or the TIPS Purchasing Cooperative.

 

What’s TIPS?

TIPS is an acronym for The Interlocal Purchasing System. TIPS is a national purchasing cooperative that offers access to competitively procured purchasing contracts to its membership. Membership in TIPS is free.

Lexicon Tech Solutions is an awarded vendor through the TIPS program (contract number: 210902 and 220105). We offer TIPS members the opportunity to purchase our device repair services at discounted pricing without the delay and expense of going out to bid.

 

How Does My District Become a Member of TIPS?

The TIPS website offers step-by-step instructions on how to become a member. The process is fast, simple, and free.

About Lexicon Tech Solutions

We specialize in extending the life of devices (all makes/models) by repairing devices that might otherwise fall out of use. Lexicon partners with districts of all sizes on everything from flat-rate repairs to our AlwaysLearning® white-glove device management solution. We’d welcome the chance to talk to you about your device repair needs, and share how we’ve helped districts like Atlanta Public Schools and Henry County save time and money with our services. 

If you’re new to Lexicon, this short video gives a quick overview of our repair and Accidental Damage Protection services.

Contact Us

For information on deployment, refresh, ADP, flat-rate, or AlwaysLearning® services, or for a TIPS quote, contact your regional rep:
ED CAMPBELL
813-777-0424 | ecampbell@lexicontech.com

 

STEPHEN ALLISON
919-745-7134 | stephen.allison@lexicontech.com