What our district partners have to say

“We were looking for a company that would provide full end-to-end service for not just the deployment of the devices but also for the servicing, the turnaround, the summer maintenance, and all the associated warranty. Through the AlwaysLearning program, Lexicon deployed approximately 51,000 devices with management and maintenance services for 40,000 student devices. If we didn’t have Lexicon, we’d probably go out and hire at least a dozen additional people.

I’ve often told a lot of my colleagues, don’t do it on your own. Get a partner if you can. The strongest partnerships I have are with vendor partners where I feel like I’m the only customer. Every time I’ve had either questions, concerns, or anything and I’ve raised it up to the Lexicon team, my issues have been addressed very promptly. I’m satisfied.”

“Lexicon is more than a trusted partner. We value the relationship because they go above and beyond for our schools. They allow our teachers and students to teach and learn seamlessly. We can rely on Lexicon to be there when needed and to add value to our support and service mission.”

“We’re stretched thin with teacher computers, the network, and more. Having AlwaysLearning frees up our time so we can actually do our jobs. We’re not bogged down with repairs. Lexicon as a company literally oozes customer service. I’ve never seen it’s match. The Lexicon team is always–always– available to us. We can call or email with any question and it’s always immediately addressed. The thing I like is that it’s a happy response. The whole culture is very much, “We’ll take care of it.” It truly is white-glove service.”

“Lexicon is an essential partner in our district’s plan for device maintenance and repair. They have consistently provided a very high level of satisfaction and have helped to make our ‘hot swap’ plan (to keep students and staff always with a working device) a reality. Lexicon has been a long-term partner for Henry, and they have delivered for us for many years. I am happy to provide an enthusiastic recommendation for Lexicon.”

“Lexicon continues to be an outstanding partner for Clayton County Public Schools. The AlwaysLearning solution truly lives up to its name and enables our teachers and students to focus on instruction and not on technical issues. Lexicon has become a critical extension to the Clayton County Public Schools Department of Technology and an invaluable resource for our district.”

“My experience with Lexicon has been great–the professionalism is what sells it. It’s like Lexicon has already thought of everything. They just make everything so easy. No matter what we throw at them, it’s never been too much. Every question we have, they have an answer, or they find an answer. And they bring ideas to the table, which is what I like. We were going step-by-step toward 1:1 and then, with COVID, we just had to go all in. It’s provided so much relief that we can turn deployment and device management over to them. Lexicon lifted the burden and gave us the gift of time and support. They come out every week to pick up devices and even that is a huge benefit for us and saves us so much time.”

“Without Lexicon, we’d have to try and anticipate the volume of repairs and how many parts and spares to keep on hand. First of all, there’s no way we can know all of that. Second, we don’t have the room to keep parts on hand even if we could make a guess, and third, the repair time with Lexicon is super quick. Everything about the process from start to finish is thought through to make things as simple and easy as possible for us on this end.”