“If we didn’t have Lexicon, we’d probably have to hire at least a dozen additional people.” – Femi Aina, Director of IT for Atlanta Public Schools.
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Schools in South Carolina are experiencing long lead times (many months in some cases) for Chromebook and laptop repairs.
Lexicon’s typical turn time for device repair (all makes/models) is 4-5 days.
We eliminate the risk of parts not being available by bulk ordering and storing parts in our 50,000 s.f. Atlanta repair facility. Simply put, parts delay is never an issue.
Specialized microelectronics component-repair, device testing, full diagnostics, and quality checks for full functionality eliminate the need for repeat returns.
We are driven by procedural standards with a 99.9% first-time fix rate and 14 individual certifications held by our technicians and engineers.
Lexicon is in the process of procuring state contract status in South Carolina. However, we are able to work with any SC district now through either our vendor partners (CDW, Dell, Prosys), your district’s approved device vendor, or the TIPS Purchasing Cooperative.
TIPS is an acronym for The Interlocal Purchasing System. TIPS is a national purchasing cooperative that offers access to competitively procured purchasing contracts to its membership. Membership in TIPS is free.
Lexicon Tech Solutions is an awarded vendor through the TIPS program (contract number: 210902). We offer TIPS members the opportunity to purchase our device repair services at discounted pricing without the delay and expense of going out to bid.
The TIPS website offers step-by-step instructions on how to become a member. The process is fast, simple, and free.
We specialize in extending the life of devices (all makes/models) by repairing devices that might otherwise fall out of use. Lexicon partners with districts of all sizes on everything from flat-rate repairs to our AlwaysLearning® white-glove device management solution. We’d welcome the chance to talk to you about your device repair needs, and share how we’ve helped districts like Atlanta Public Schools and Henry County save time and money with our services.
If you’re new to Lexicon, this short video gives a quick overview of our repair and Accidental Damage Protection services.