LEXICON WILL BE CLOSED ON FRIDAY, MARCH 29 IN OBSERVANCE OF THE HOLIDAY.
If you need to reach us, contact Customer Success Manager Jessica Johnson at jessica.johnson@lexicontech.com.
Seeing is believing. We’re happy to provide a walkthrough of all RepairEngine® offers for you and your team!
RepairEngine® provides actionable insights for device performance, user habits, future purchases, and ongoing spare pool management.
Track open orders, start new repairs, and review order history — all within seconds. Additionally, our convenient notification system makes it easy to identify and respond to any actions that require your attention.
RepairEngine® looks at spare pool availability and automatically prioritizes device repair for schools where the spare pool is low.
Access easy-to-read reports about your hardware, including average turn times and failure rates by model, component, and school.
Lexicon is constantly monitoring your spare pool. We can make suggestions on when to transfer devices among schools based on high/low use.
Our certified technicians meet weekly to review your district’s break/fix analytics and identify breakage patterns. We’ll suggest process improvements and/or training opportunities to improve student user habits in order to save you time and repeat repairs.
Schedule a demo to learn more and get a FREE sample analytics report.